Press and hold the joystick button (as in Method 2) while plugging the TV back in.
Navigate to the Settings (gear icon) in the top-right corner of the home screen.
Insert the USB stick into a USB port on the TV (preferably USB 1). How to Hard Reset PHILIPS 32PFT5500 12
If a hard reset does not fix your problem (e.g., distorted screen, no power, constant rebooting), the issue is likely (power supply, main board, or backlight). In that case, contact Philips support or a certified TV repair technician.
Copy the firmware file (usually named autorun.upg or similar) to the root of the USB drive. Press and hold the joystick button (as in
Download the correct firmware for 32PFT5500/12 from the official Philips support website (search for your exact model).
Press and hold the joystick button inwards (like pressing a button, not moving it up/down/left/right). If a hard reset does not fix your problem (e
Keep holding the joystick until you see the Philips logo appear on the screen, then disappear, and then appear again. This may take 15–20 seconds.
Unplug the TV.
The has a multi-directional joystick button on the bottom edge or back left side of the TV (near the power LED).