Organization Development- A Practitioner-s Guide For Od And Hr -
Resistance came fast. Derek, the sales head, complained that changes felt “too slow.” The COO missed his old reports. But Maya had learned the most critical OD skill:
“Good,” Maya said. “Chaos is data.” Resistance came fast
Maya remembered the guide’s advice: “Don’t be the expert with answers. Be the curious stranger with questions.” Resistance came fast. Derek
The guide called this : aligning people, process, and technology. the sales head
The guide called this . Not blaming people, but revealing patterns. Phase 2: Data Feedback and Confrontation
And the best practitioners? They don’t fix companies. They teach companies how to fix themselves.